A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)