Exin VERISME VeriSM Essentials Exam Exam Practice Test Questions

• Question 1

  How can organizational culture best be described?

  • It is a collection of common practices based on the backgrounds of all employees within an organization.
  • It is a reflection of the ethnicity of management and owners within an organization.
  • It is a culture that is exclusively defined by the leadership of an organization.
  • It is a collection of, and interaction between, the values, systems, symbols, assumptions, beliefs and habits of an organization.

  Show Answer Answer: D Next

• Question 2

  What is the main reason VeriSM™ re-defines traditional service management?

  • VeriSM™ divides service management within an organization into separate entities so all entities can work autonomously.
  • VeriSM™ focuses on the big picture and does not provide practices for specific organizations.
  • VeriSM™ incorporates new technologies and therefore helps IT departments with digital transformation.
  • VeriSM™ regards the entire organization as the service provider with capabilities that work together.

  Show Answer Answer: D Next

• Question 3

  The Management Mesh can only be built once the organizational governance and service management principles are understood. What else must also be developed before the Mesh is built?

  • Design specifications
  • Operational plans
  • Strategic plans
  • Tactical plans

  Show Answer Answer: C Next

• Question 4

  In Lean, different types of waste are distinguished.What type of waste is “producing at levels of quality more than required by the customer"?

  • Inventory
  • Overdelivering
  • Overprocessing
  • Overproduction

  Show Answer Answer: C Next

• Question 5

  What activity is part of the Provide stage?

  • Build
  • Design
  • Improve
  • Test

  Show Answer Answer: C Next