A customer needs a cost-effective sales solution that can display current news about a lead or an account.You recommend Microsoft Relationship Sales.Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.Which two features should you use? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A company wants to be able to give quotes to customers from their parts list.You need to recommend a solution for the company. What should you recommend?
A company uses Dynamics 365 Marketing.You must choose a real-time marketing customer journey type to start the journey.Which two journey types you can use? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
An online retail company uses Dynamics 365 Customer Insights - Journeys.Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.You need to select a feature to send the mail.Which feature should you use?