Salesforce Advanced-Cross-Channel Salesforce Advanced Cross Channel Accredited Professional Exam Exam Practice Test Questions

• Question 1

  What data is there in mobile connect demographics, select3

  • City
  • Region
  • Email
  • First name
  • channel

  Show Answer Answer: A,D,E Next

• Question 2

  What is true about Inbox message:

  • It can open any public url also and not only cloud page
  • Device owns the message not the contact.
  • Contact owns the message not the device.
  • Alert+inbox consume 1 supermessage.

  Show Answer Answer: B Next

• Question 3

  What is true about Einstein engagement frequency (EEF). Select 3

  • EEF uses only commercial send data not transactional
  • The model uses data available only in your account
  • Used to determine correct no of mails to be send so that there are less unsubscribes due to email fatigue. email fatigue.
  • It uses last ISO days engagement data

  Show Answer Answer: A,B,C Next

• Question 4

  Benefit of IS(advanced real-time personalization across various channel, unified customer profile) ----

  • Understand, decide act
  • Listen, Understand , Act

  Show Answer Answer: B Next

• Question 5

  Where to create topic profiles in command center?

  • command center
  • social automate
  • social admin

  Show Answer Answer: C Next