Salesforce ARC-801 Design and Implement B2B Multi-Cloud Solutions Exam Exam Practice Test Questions

• Question 1

  A Solution Architect that been hired to consult Ace Computers with its integration solution. Ace Computers has a combination of four on-premise and cloud systems with data that need to be integrated to Salesforce. Ace Computers expects to have large data volumes and wants to minimize impact on end-user operations during business hours.Which integration solution should the Solution Architect recommend for the company's business needs?

  • Salesforce Data Loader
  • MuleSoft Anypoint Platform
  • MuleSoft Composer
  • Platform Events

  Show Answer Answer: B Next

• Question 2

  At Custom Cabinets LLC, the service appointments often span over multiple days bot are 2 to 4 hours in duration per day. The company would like to optimize the service resource's day and have them see as many customers as possible. Additionally, Custom Cabinets LLC would like a customer service representative to follow up with the customer once the field work has been completed.Which approach should the Solution Architect take to meet these requirements?

  • Leverage declarative automata to done Service Appointments for multiple days. Like declarative automation to send a follow-up email to the customer.
  • Leverage out-of-the-box Salesforce Field Service Work Types and out-of-the-box Multiday Service Appointments. Use declarative automation to create a follow-up Case for customer service.
  • Leverage out-of-the-box Salesforce Field Service Multiday Service Appointments. Use declarative automation to send a follow-up email to the customer.
  • Leverage out-of-the-box Salesforce Field Service Work Types and declarative automation to clone Service Appointments for multiple days. Use declarative automation to create a follow-up Case for customer service.

  Show Answer Answer: C Next

• Question 3

  Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within RevenueCloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

  • Make internal organization-wide defaults Public Read Only to create external visibility.
  • Enable External Sharing Model to create external organization-wide defaults.
  • Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
  • Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.

  Show Answer Answer: B Next

• Question 4

  Universal Containers is in the process of implementing a CPQ and B2B Commerce solution. The Technology team has completed the development for the current sprint and is demonstrating the functionalities to the business stakeholders during their sprint demo. While demonstrating products and pricing, and Sync between B2B and CPQ when requesting a quote, the stakeholders make a new request to include tiered pricing and map it to discount schedules on CPQ.Which approach should a Solution Architect recommend while addressing the feedback from the stakeholders?

  • Convey that this can be potentially picked up in the next sprint since the technical changes needed for this new user story are low effort.
  • Include it as a user story and accommodate it m the same sprint, since this is a feasible requirement and the CPQ B2B Commerce Connector is already set up.
  • Convey that it is not recommended to include M the initial MVP, since an extension is needed on the CPQ B2B Commerce Connector for the new requirement.
  • Add the request as a new user story to the product backlog, and further schedule a meeting for prioritization and grooming.

  Show Answer Answer: D Next

• Question 5

  After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?Choose 2 answers

  • The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.
  • The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.
  • The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.
  • Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.

  Show Answer Answer: B,C Next