Salesforce CRT-251 Salesforce Certified Sales Cloud Consultant Exam Practice Test Questions

• Question 1

  Cloud Kicks (CK) has recently rolled out Sales Cloud. CK uses an enterprise resource planning (ERP) system as its system of record for customer data. When an account has its first Closed Wonopportunity, the ERP system should be updated immediately from the account and opportunity records.Which option should the consultant recommend to meet the requirement?

  • Script the ERP to call a Flow endpoint every 5 minutes to fetch newly won opportunities and their related accounts.
  • Implement Platform Events to publish Opportunity wins to the ERP, which will call back for opportunity and account Information.
  • Create an Accounts with Opportunities report filtered on Opportunities won today that the ERP can subscribe to.

  Show Answer Answer: B Next

• Question 2

  Cloud Kicks recently launched Sales Cloud. Admins need to know the pages with the highest traffic. Which option should a consultant recommend to meet this requirement?

  • Install the Salesforce Adoption Dashboards package from AppExchange.
  • Create a custom report based on Lightning Exit By Page Metrics.
  • Create a custom report based on Lightning Usage By Browser Metrics.

  Show Answer Answer: A Next

• Question 3

  Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management. How is the converted currency amount calculation on opportunities determined?

  • The close date only when the opportunity stage is closed
  • The date the opportunity stage is closed regardless of the close date
  • The close date regardless of the opportunity stage

  Show Answer Answer: C Next

• Question 4

  Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success.What should a consultant recommend to meet the requirement?

  • Create a custom Campaign Purpose field.
  • Use the existing Parent Campaign field.
  • Create a custom Campaign Group object.

  Show Answer Answer: B Next

• Question 5

  Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase.Which modification to the current lead qualification process should a consultant recommend?

  • Include a measure for the number of marketing touches.
  • Increase points for actions that Indicate Intent.
  • Evaluate each record against the target marketing persona.

  Show Answer Answer: B Next