Salesforce Financial-Services-Cloud Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) Exam Exam Practice Test Questions

• Question 1

  Which three related lists are visible within Actionable Relationship Center associated with the Account object?

  • Cases
  • Notes and Attachments
  • Client Financial Goals
  • Financial Holdings
  • Household Financial Accounts

  Show Answer Answer: C,D,E Next

• Question 2

  A System Administrator has received a note from one of the portfolio managers that the Actionable Relationship Center (ARC) is not visible when the portfolio manager was trying to set up relationships between two accounts. The portfolio manager has also mentioned that other colleagues in the same role have access to it and are able to use it to manage their customer's relationships. What is a possible cause for this?

  • The portfolio manager has not been given the permissions that enable users to view and manage ARC
  • The portfolio manager does not have access to the Lightning page that has the ARC component added
  • The portfolio manager does not have access to the account records that he is trying to create for.
  • The ARC Component has not been added to the page layout

  Show Answer Answer: A Next

• Question 3

  Cumulus Bank wants to use Interactions to capture conversations that investment bankers have with their clients. Due to the sensitive nature of the interactions, the bank needs to carefully limit access to the detailed notes for certain groups. Basic information about attendees and meeting dates is not sensitive. Which three options should a consultant recommend?

  • Enable Compliant Data Sharing for Interactions.
  • Enable Compliant Data Sharing for Interaction Summaries.
  • Disable Role-Hierarchy-Based Sharing for Engagement Interactions.
  • Use Interaction Summary Participants to provide the right access to individuals or groups.
  • Disable Role-Hierarchy-Based Sharing for Interaction Summaries.

  Show Answer Answer: B,D,E Next

• Question 4

  Salesforce provides a robust set of automation features to help save time and resources. For example, a system administrator can use Flow Builder to automate most of an organization's repetitive business processes. Which use case is a suitable fit for Flow Builder?

  • Coordinate multiple flows and assign them to multiple teams or individuals.
  • Suggest offers and actions to users that are tailored to meet an organization's unique business criteria.
  • Collect input from internal users with a form placed on a Lightning page cKlaunched by a button.
  • Perform an operation for more records than schedule-triggered flows allow

  Show Answer Answer: C Next

• Question 5

  Lake Tahoe Bank has been using Sales Cloud to support the business to consumer (B2C) activities. The VP of IT wants a better and more flexible data model that can support his B2C Banking use cases. He is considering upgrading to Financial Services Cloud, using Person Accounts. Which 2 of these statements are true for the Financial Services Cloud Person Account Data Model?

  • Person Accounts can be merged with Business Accounts in Financial Services Cloud
  • To share a Person Account record the admin will need to create sharing rules Account and Contact objects
  • The Person Account record type can be used when a client is an agent for a broker firm that is doing business with the Financial Institution.
  • The Person Account is a virtual object displaying data from Accounts and Contacts objects. It represents all aspects of the person and includes D data such date of birth or tax ID number.
  • The Person Account model uses the standard Account object to hold all of the details about a person The Account object has been extended " with custom fields and a Person Account Record Type

  Show Answer Answer: D,E Next