Salesforce Nonprofit-Cloud-Consultant Salesforce Certified Nonprofit Cloud Consultant Exam Exam Practice Test Questions

• Question 1

  A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.How should the consultant configure the Program Management Module?

  • Create a Program Engagement record and select each family's Household Account.
  • Create a Program Cohort record for each family and select the Program on the record.
  • Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
  • Create a Program Engagement record and select the head of each family's household for the Contact.

  Show Answer Answer: D Next

• Question 2

  A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.Which feature should the consultant configure to record the donor's campaign response?

  • Custonwable Rollups
  • Automatic Campaign Member Management
  • Sales Process
  • Customizable Campaign Influence

  Show Answer Answer: B Next

• Question 3

  A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.Which solution should a consultant recommend?

  • Pardot
  • Apex
  • Workflow
  • Flow

  Show Answer Answer: A Next

• Question 4

  A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?Choose 2 answers

  • Einstein Bots
  • In-App Guidance
  • Path
  • myTrailhead

  Show Answer Answer: B, D Next

• Question 5

  A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.What should the consultant advise to meet this requirement?

  • Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the list to find volunteers who are available at the given time.
  • Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.
  • Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
  • Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and Volunteer Availability for the given time. Select an available volunteer.

  Show Answer Answer: C Next