Salesforce Salesforce-AI-Associate Salesforce Certified AI Associate Exam Exam Practice Test Questions

• Question 1

  Which type of bias imposes a system ‘s values on others?

  • Societal
  • Automation
  • Association

  Show Answer Answer: A Next

• Question 2

  How is natural language processing (NLP) used in the context of AI capabilities?

  • To cleanse and prepare data for AI implementations
  • To interpret and understand programming language
  • To understand and generate human language

  Show Answer Answer: C Next

• Question 3

  What is a key challenge of human AI collaboration in decision-making?

  • Leads to move informed and balanced decision-making
  • Creates a reliance on AI, potentially leading to less critical thinking and oversight
  • Reduce the need for human involvement in decision-making processes

  Show Answer Answer: B Next

• Question 4

  What is an implication of user consent in regard to AI data privacy?

  • AI ensures complete data privacy by automatically obtaining user consent.
  • AI infringes on privacy when user consent is not obtained.
  • AI operates Independently of user privacy and consent.

  Show Answer Answer: B Next

• Question 5

  What are some key benefits of AI in improving customer experiences in CRM?

  • Improves CRM security protocols, safeguarding sensitive customer data from potential breaches and threats
  • Streamlines case management by categorizing and tracking customer support cases, identifying topics, and summarizing case resolutions
  • Fully automates the customer service experience, ensuring seamless automated interactions with customers

  Show Answer Answer: B Next