Salesforce Salesforce-Slack-Administrator Salesforce Certified Slack Administrator Exam Exam Practice Test Questions

• Question 1

  Oleg is a Workspace Owner, and his company is on the Plus plan.Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.Which additional settings should be selected to maintain the message history of the workspace?

  • Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
  • Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
  • Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
  • Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides

  Show Answer Answer: B Next

• Question 2

  You're a Workspace Owner on the Slack Business* plan. Your company receives a report indicating the leak of trade secrets and needs to conduct an urgent investigation by reviewing Slack content in your public channels.What is the best way to quickly handle this request? (Select the best answer.)

  • Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
  • Contact Slack, and request access to export the required public channel data.
  • Use the import/Export Data tool under workspace settings to export the required public channel data.
  • Use the Discovery APIS to export the required public channel data.

  Show Answer Answer: C Next

• Question 3

  A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.Which of the below would be the most effective way to increase members’ productivity in Slack?

  • Show employees how they can request new apps to be installed in Slack.
  • Train everyone on how to create Slack integrations.
  • Allow employees to install social apps, like Giphy, that will help attract new Slack members.
  • Connect tools they are already using, like Google Calendar or Box, to Slack.

  Show Answer Answer: A Next

• Question 4

  As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way tocommunicate upcoming trainings that are available to the entire company.What is the best action to ensure these communications are seen in each current and future workspace?(Select the best answer.)

  • Create an org-wide channel dedicated to company trainings.
  • Create a multi-workspace channel for training that exists in each workspace. C Have each Workspace Admin post in the correct public training channel.
  • Create a Slack Connect channel dedicated to company trainings.

  Show Answer Answer: A Next

• Question 5

  You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.Which step should you take to eliminate inappropriate messages from this user moving forward?

  • Disconnect all shared connection points with the offensive user's organization using the Connections menu.
  • Remove the user from all of their channels in bulk using the External People menu.
  • Mute the offensive user in each of the channels where they have membership using the channel Settings menu.
  • Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

  Show Answer Answer: C Next