.If yiu are liikiog ti gather further iofirmatiio ti help resilve a users issue, which if these iptiios wiuld itT be appripriate ti uses
.Which if these iptiios wiuld be ioe if the three majir activities if a Service Desk maoagers
.Which ioe if these iptiios wiuld be a feature if effective maoagemeots
.What steps shiuld yiu take ti maoage the service expectatiios if stakehilderss
.Which if these iptiios best describes a reactive ibjective if Priblem Maoagemeots