ServiceNow CIS-HAM Certified Implementation Specialist - Hardware Asset Management Exam Exam Practice Test Questions

• Question 1

  What fields does the ServiceNow Content Service normalize or enrich? (Choose four.)

  • Lifecycle
  • Device type
  • Manufacturer
  • Memory
  • Asset tag
  • Hardware model

  Show Answer Answer: B, D, E, F Next

• Question 2

  When transferring non-consumable assets between stockrooms, how must they be transferred?

  • In sets of two items
  • No more than 10% of the source stockroom's inventory
  • As a single entity with a quantity of one
  • In groups of ten items

  Show Answer Answer: C Next

• Question 3

  A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)

  • Manage its procurement, maintenance, or retirement
  • Track its operational information
  • Track its monetary value or costs
  • Manage its associated license, warranty, or lease contracts
  • Know its relationships to other assets in the CMDB

  Show Answer Answer: C, D, E Next

• Question 4

  When running an asset audit, you receive the result of 10 'Scanned and expected' assets. What does this mean?

  • You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
  • You expected 10 assets in your inventory and scanned these 10 assets during your audit.
  • You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
  • You scanned 10 assets in your inventory, but none of them were on your expected inventory list.

  Show Answer Answer: C Next

• Question 5

  To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

  • Name, Asset tracking unit, Model number
  • Name, Manufacturer, Model number
  • Asset tracking unit, Manufacturer, Model category
  • Asset tracking unit, Manufacturer, Model number
  • Name, Device type, Model category

  Show Answer Answer: C Next