ServiceNow CIS-HR Certified Implementation Specialist - Human Resources Exam Exam Practice Test Questions

• Question 1

  Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

  • Both are required.
    
  • Only HR Profile table is required in HR.
    
  • Neither are required.
    
  • Only the User table is required in HR.
    

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• Question 2

  In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

  • Matching Rules
    
  • Client Rules
    
  • ACLs
    
  • Escalation Rules
    

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• Question 3

  If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?

  • Add the Delegated Developer role to your User record
    
  • From the User dropdown in the banner, elevate your role to security_admin
    
  • Manually add the security_admin role to your User record
    
  • Nothing would need to be done
    

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• Question 4

  What role is required, at a minimum, to view confidential HR Profile data?

  • HR Admin [sn_hr_core.admin]
    
  • HR Basic [sn_hr_core.basic]
    
  • LE Admin [sn_hr_le.admin]
    
  • HR Manager [sn_hr_core.manager]
    

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• Question 5

  What types of HR Document templates may be created in ServiceNow? (Choose two.)

  • Document Templates
    
  • Word document templates
    
  • PDF document templates
    
  • Text document templates
    

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