ServiceNow CIS-SAM ServiceNow Certified Implementation Specialist - Software Asset Management Professional Exam Exam Practice Test Questions

• Question 1

  If a value from an import does not exist in ServiceNow and the import should not create a new record, which option should be selected?

  • Reject
  • Create
  • Delete
  • Ignore

  Show Answer Answer: B Next

• Question 2

  Performance Analytics allows users to: (Choose three.)

  • Track usage of a particular software.
  • Assess publisher compliance over a period of time.
  • Configure software reclamation.
  • View trends of software license allocations.

  Show Answer Answer: A,B,D Next

• Question 3

  Which of the following statements is incorrect with regards to on-premise import and export of Content Service data?

  • Clicking on the “Manage Software Library” module takes the user to an interceptor page where they can select to import or export data.
  • On-premise instances do not receive automatic Software Library updates.
  • Normalization content is eligible for the export feature.
  • By default, you are opted in to the Manage On-Premise Library (com.sn_samp_on_prem) plugin.
  • You must opt-in to the SAM Content Service through the Content Service setup page.

  Show Answer Answer: C Next

• Question 4

  When loading a medium amount of data, which is the best method to use?

  • Use Discovery to find software on the network
  • Modify a workflow
  • Manually add through ServiceNow forms
  • Import data
  • Create a business rule

  Show Answer Answer: D Next

• Question 5

  The definition forin the Reconciliation Product result is: “Estimated cost of remediating non-compliance based on the least number of rights needed.”

  • Reconciliation cost
  • True-up cost
  • True-down cost
  • Over-licensed cost

  Show Answer Answer: B Next