ServiceNow CIS-SP ServiceNOW Certified Implementation Specialist - Service Provide Exam Exam Practice Test Questions

• Question 1

  Which of the following is a good practice to allow Service Providers to view all customer data?

  • Setup a domain contains relationship
  • Put customer data in Global
  • No action required
  • Setup a visibility group

  Show Answer Answer: A Next

• Question 2

  Given a parent and child domain, explain data accessibility between domains.

  • Both parent and child users can access each others data
  • The parent users can access all child data
  • The child users can access all parent data
  • The parent users can access all child data, but cannot access domains contained in the child domain

  Show Answer Answer: B,D Next

• Question 3

  In a new domain separated instance, which data will a user in customer Domain X definitely have visibility to?Choose 2 answers

  • Primary Domain
  • Parent domains of Domain X
  • Child domains of Domain X
  • Default Domain
  • Domain X

  Show Answer Answer: C,E Next

• Question 4

  Given TOP as a parent domain for MSP, ACME, and Initech, and MSP contains TOP What additional domain configuration is required for UserA in MSP to read records in ACME?Add contains between MSP and ACMEAdd both visibility to ACME for UserA, and contains between MSP and ACMEAdd visibility to ACME for UserANo additional configurations

  • This ensures that UserA can access records in ACME while still being primarily associated with the MSP domain1.
  • The ‘contains’ relationship between MSP and ACME (A) is not necessary because it would imply a hierarchical relationship that does not reflect the given structure. Adding both visibility to ACME for UserA and contains between MSP and ACME (B) is also not required and could potentially create an
  • Incorrect domain hierarchy. No additional configurations (D) would not suffice as it would not grant UserA the access needed to read records in ACME.

  Show Answer Answer: C Next

• Question 5

  When configuring a shared process, to avoid updating a global process a developer should:

  • No need to worry about the domain when you are a developer
  • Change to customer domain
  • Change to a process domain such as TOP D Change to global domain

  Show Answer Answer: C Next