Software Certifications CSQA CSQA Certified Software Quality Analyst Exam Practice Test Questions

• Question 1

  - (Exam Topic 1) Tactical Planning answers the question:

  • What to do?
  • How to do it?
  • What objectives need to be accomplished?
  • How IT customers will be satisfied?
  • How customer satisfaction will be exceeded?

  Show Answer Answer: B Next

• Question 2

  - (Exam Topic 4) Which of the following attributes of a process are associated with measurement?

  • Policy
  • Procedure
  • Standard
  • Guideline
  • Charter

  Show Answer Answer: C Next

• Question 3

  - (Exam Topic 3) In the context of process maturity, 'check process continuum' moves from:

  • Literal Controls to Intent Controls
  • Management Controls to Employee Controls
  • Intent Controls to Literal Controls
  • Minimal to Heavy Controls

  Show Answer Answer: A Next

• Question 4

  - (Exam Topic 2) Which of the following is not a major component for quality management for the workgroup?

  • Improvement processes
  • Disciplined approach on continuous improvement
  • Changing the culture
  • Accomplishing an organization's mission
  • Integrating new management techniques into day-to-day activities

  Show Answer Answer: D Next

• Question 5

  - (Exam Topic 6) The IT staff must be aware, understand and embrace quality management principles and practices. List and explain four tactics (e.g., approaches / methods) you would use to communicate these concepts to your IT staff. Type your answer in the box provided. Use options on the box toolbar to edit your response as needed before moving to the next question.

  • Vision:
  • It states what the organization intends to achieve.
  • Senior Management (CIO)
  • “To become Global Top 10” Value:
  • It states how to run the business.
  • Senior Management
  • “Will satisfy customer needs” Goal:
  • It states how the vision will be achieved.

  Show Answer Answer: A Next